How would you like your children to learn?

Future post on K-12 education

What makes you happy?

Trader Joe's staff - They are always so happy and positive (featured as a FAQ)

Mumbai Dabbawallas

How can Crowdsourcing be leveraged to innovate Services businesses?

Are you trying your best to become the best you are capable of becoming?

Coach John Wooden's truly inspirational talk

Coach's pyramid which always inspires reaching Competitive Greatness.

What would happen if you customized your standard product or service.

Among others customizing the standard products or services could:
1. Lead to entry into adjacent markets ala Moore bowling alley analogy.
2. Discover inefficiencies in processes ala TPS which will help improve the production of the standard version
3. Increase customer retention - if I can have it my way why would I go elsewhere - in turn increase customer LTV.
4. Make the organization more agile to change
5. Reduce inventory
6. Indirect market research through involving customers in the product design process - are some other gains of profitably delivering mass customization
5. A superlative customer experience ala Pine Gilmore Experience Economy